Invoices, receipts and refunds

Download an invoice

Every payment creates an invoice. You'll find them under Billing in your dashboard, in the Invoices section, each ready to download as a PDF.

Add a company name or tax ID

Select Edit billing details to add a company name, address or VAT number. Changes apply to future invoices. To have an earlier invoice reissued, contact billing with the invoice number.

Update your payment method

Select Manage subscription, then Payment method. Payments are processed by Stripe, so your full card number never reaches our servers.

Refunds

You can cancel at any time and your plan runs to the end of the paid period. We don't usually refund partial periods, but we always refund billing mistakes such as a duplicate charge, and we're happy to look at unusual situations. Get in touch within 30 days of the charge.

If you're a consumer in the EU or UK, you may also have a legal right to cancel within 14 days of purchase. Our terms explain how that works.